Everything you need to answer, route and follow up on calls.
All of it is on every plan, for every person on your team.
Answering calls
Take calls wherever you are and hand them to the right person without losing the caller.
- Browser, macOS, Windows, iPhone and SIP desk phones
- Hold, warm transfer and blind transfer
- Merge calls into a conference
- Several calls at once, extensions and internal calling
- A live view of who's on a call right now
DC Desmond Clarke Front desk · Scottsdale
04:12
Transfer to Dr. Ana Ruiz Available Billing ring group 3 people
Routing
Decide where every call goes, by time of day and by what the caller presses, and change it yourself.
- Visual call flows: greetings, "press 1" menus, ring a person, group or number, voicemail, hang up
- Draft, review and publish changes
- Ring groups that ring all at once or one at a time
- If nobody answers: voicemail, another group or forward to a number
- Business hours, holidays and where calls go when you're closed
Front desk Ring group · 4 people
All at once One at a time
Calls ring Front desk for 20 seconds.
If nobody answers
Go to voicemail
Voicemail
Read a message in your inbox instead of listening to it, and know which line it came in on.
- A voicemail box for each person and each ring group
- Every message transcribed
- Emailed with the recording attached
New voicemail for Front desk
From Tom Becker · (480) 555-0199 · 0:42
"Hi, this is Tom Becker. I need to reschedule Thursday's appointment at the Camelback office. Any morning next week works. Thanks."
voicemail.mp3Contacts
Bring your customer list in once, and every call after that shows a name instead of a number.
- People and organizations, with your own types and tags
- CSV import that matches your columns automatically
- Caller ID matching on every call
- Notes and new contacts saved during the call
Import patients.csv 1,248 rows
Your column Ring Studio field Patient name Name Cell Mobile number Home office Tag: office
All columns matched
Admin and security
Run every location from one account and decide exactly who can change what.
- Multiple offices under one account
- Owner, admin and member roles with fine-grained permissions
- Emergency calling (E911) set per office
- Move your existing number here, or buy new ones
Offices
Camelback (602) 555-0100 · 7 people E911 set
Scottsdale (480) 555-0100 · 5 people E911 set
Rob Haines · Admin Edit permissions
Every feature, on every plan.
30 days free, no credit card, unlimited users.